1001 Main Street, Lemont, IL 60439   |   630-326-3301   |   press@theforgeparks.com

© LEMONT QUARRIES ADVENTURE PARK

Activities Manager​

Lemont, IL     Full Time

We are looking for a talented manager that has a background in outdoor activities with a specialization in Ropes Courses. This unique opportunity to lead a large team in a high volume adventure park will require strong organizational skills and acute attention to detail.

Reporting to the General Manager. You will head up all aspects of our activities operations including leading a supervisory team to ensure that safety and the guest experience are executed to the highest standard.

The ideal candidate is someone who has a background in high volume operations and has a working knowledge of training and inspection procedures in accordance with industry standards.

 

PRIMARY JOB RESPONSIBILITIES

The Activities Manager develops, implements, and continually evaluates the activity operations of the park, with short- and long-term goals that support the mission of The Forge: Lemont Quarries Adventure Park. Responsibilities include, but are not necessarily limited to:

  • Overseeing all aspects of the activities offered at The Forge: Lemont Quarries Adventure Park

  • Working alongside our Guest Relations Manager to ensure the highest quality in guest service is maintained

  • Assisting in the development and ongoing updates of the employee handbook alongside the HR Coordinator and Management Team

  • Developing a departmental budget alongside the Management Team

  • Assisting in the recruitment of operational staff

  • Developing a training program exceeding industry standards and manufacturer recommendations

  • Develop and continually evaluate policies and procedures for all activities in collaboration with the various department supervisors

  •  Oversee the weekly scheduling of staff and contractors in collaboration with the management team to meet KPI’s

  • Lead by example and provide an amazing experience to our staff

  • Create and maintain documentation to ensure proper inspection of all company equipment

  • Create and implement a preventative maintenance plan to ensure the proper function of all company property and equipment.

  • Manage risk appropriately and in accordance with industry standards and insurance requirements

  • Develop and maintain a robust Emergency Action Plan to mitigate any and all foreseeable emergency scenarios.

 

QUALIFICATIONS & REQUIREMENTS

  • A background (5+ years) of  management in recreation and ropes courses is highly preferrable

  • Experience in First Aid /  Emergency First Response training is highly preferrable

  • ACCT Challenge Course Manager or similar certification or experience is preferred

  • Energetic, creative, and passionate in the way you work and interact with subordinate staff to create a “bought-in” culture that lives and breathes excellence in everyday adventure

  • Proven track record of working with youth in a dynamic cultural environment.

  • Background, experience, or active interest in mountain biking and watersports is a plus.

  • Super-freakin-awesome communication skills. Seriously, you must possess the ability to communicate clearly and concisely, both orally and in writing

  • Ability to pitch in at all levels, there is no room for a “not my job” attitude

  • Ability to easily adapt to changing needs and requirements

  • You need to be well-versed in modern computing platforms and be proficient in using Google Suite and Microsoft Office

  • Availability to work on nights and weekends

PHYSICAL AND SCHEDULE REQUIREMENTS

In this position, you must be available to work a full-time schedule with overtime and weekend hours as needed. You must be ready to work upwards of 50 hours per week during the peak season.  Additionally:

  • Because our park is located in a natural, outdoor, wooded location, candidates must be comfortable and willing to work in all seasonal outdoor weather conditions as operational and management duties may require

  • You must be comfortable and willing to climb as necessary

  • You need to be able to lift and carry a minimum of 50 pounds

  • If you don't already have them, you will need to obtain CPR and First Aid Certification

 

A WORD OR TWO ABOUT OUR CULTURE

Lemont Quarries Adventure Park is the premier destination for authentic outdoor recreation in Chicagoland. Our vision is to exhilarate, entertain, and educate our guests while holding ourselves to keeping our promises to restore and preserve the natural environment of our park, to deliver innovative and one-of-a-kind recreational experiences, to provide engagement through state-of-the-art facilities, and to foster a communal commitment to mental and physical well-being.

Our park is a unique public/private social enterprise that provides engaging recreational activities for adventurers of all kinds. From ropes courses, ziplines, and rock-climbing towers, to running, mountain biking, and hiking trails, our parks seek to provide a community-focused, authentic outdoor experience for urban and suburban areas.

Our team and our patrons are deeply dedicated to the promotion of an active, outdoor lifestyle. Our park is designed and purpose-built to engage all levels of participants through activity passes, instruction, food & beverage programming as well as its festivals, races, and other outdoor events.

We are an open, inclusive workplace and welcome applicants who bring along with them diverse life experiences, including every permutation of economic and cultural backgrounds, orientation, ethnicity, and world views.

LEGAL DISCLOSURES

Lemont Quarries Adventure Park (LQAP) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, LQAP complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. LQAP is an employer who participates in the E-Verify program.