14657 Main Street, Lemont, IL 60439   |   630-326-3301   |   press@theforgeparks.com

© The Forge Adventure Parks, LLC

Community & Marketing Director

 

Lemont, IL     Full Time

We are seeking a dynamic individual who shares our values to join our team as our Marketing & Community Director. This person will be responsible for extending our brand’s reach and influence in the region, ultimately leading to increased sales throughout the greater Chicagoland area. 

The Marketing & Community Director will drive all marketing and promotional efforts (both paid and organic) for our platform, develop and manage relationships with community organizations, corporate sponsors, and other strategic partners, manage our internal and third-party marketing teams, and work closely with the General Manager to ensure overall alignment on strategic planning, budgeting, and tactical execution of our vision.

The Marketing & Community Director is also responsible for identifying and proposing opportunities for audience development, creating and implementing engaging execution plans aimed at growing and retaining our customer base with an emphasis on diversification.

 

This is not a “behind a desk” marketing gig. We expect the Marketing & Community Director to be part of the community, identifying opportunities for partnerships and introducing the brand to underdeveloped segments of our target markets. 

 

The selected candidate will possess successful, results-driven marketing experience, strong leadership and communication skills, an ability to work independently, and is highly organized and energetic. It goes without saying, but a “Yes And” attitude and ensemble-orientation is an absolute must. 

This is a full-time position

 

PRIMARY JOB RESPONSIBILITIES

The responsibilities of the Marketing & Community Director include, but are not necessarily limited to:

 

  • Develop and execute our community engagement strategy and business plan to increase reach, engagement, and retention based on data-informed insights

  • Create go-to-market program strategies and scorecards to ensure marketing goals are being achieved

  • Collaborate with the GM, Entertainment Programming Director, and Education Programming Director to continuously asses monthly activity sales and optimize marketing efforts to drive additional sales

  • Develop and sustain community relationships with key influencers, organizations, and leaders, expanding the brand’s reach while creating meaningful and purposeful connections

  • Manage all advertising campaigns including media placement, budget, and internal creative process 

  • Lead and implement a comprehensive community engagement strategy to include participation in events and support the research, strategic development, planning and implementation of all community engagement programs and events

  • Develop and maintain effective, dedicated relationships with community organizations to meet the company's philanthropic goals, as well as position the company as a strong community partner

  • Develop initiatives and cause marketing campaigns that will benefit the community and promote a positive image of the company and its partners

  • Oversee volunteer opportunities

  • Manage all incoming publicity and/or partnership inquiries, atop developing new partnership opportunities throughout the Chicagoland area

  • Oversee website updates, ensuring show pages are built and published correctly and on-time 

  • Annual budget development and oversight, properly managing scope creep on a project by project basis 

  • Oversee and manage the marketing coordinator with the opportunity to expand the team, upon proven results 

QUALIFICATIONS & REQUIREMENTS

  • Degree in Marketing, Communications, Entrepreneurship, or related field

  • Minimum 5-years professional experience in Sales, Marketing, Communications, or related fields

  • Proven ability to drive results 

  • Excellent communication and organizational skills

  • Ability to adapt easily to changing needs and to keep focused in a fast-paced environment

  • Well-versed in Google Suite, Microsoft Office, and Social Media tools

  • Knowledge of other software systems (such as CRM, Project Management, etc.) a plus

  • Experience in recreation, theater, or live entertainment marketing a plus

  • Available to work nights and weekends, as required

PHYSICAL & SCHEDULE REQUIREMENTS

In this position, you must be available to work a full-time schedule with overtime and weekend hours as needed. You must be ready to work upwards of 50 or 60 hours per week during the peak season. 

Additionally: 

  • Because our park is located in a natural, outdoor, wooded location, candidates must be comfortable and willing to work in all seasonal outdoor weather conditions as operational and management duties may require

  • You must be comfortable and willing to climb as necessary

  • You need to be able to lift and carry a minimum of 50 pounds

  • If you don't already have them, you will need to obtain CPR and First Aid Certification


 

A WORD OR TWO ABOUT OUR CULTURE

​Lemont Quarries Adventure Park is the premier destination for authentic outdoor recreation in Chicagoland. Our vision is to exhilarate, entertain, and educate our guests while holding ourselves to keeping our promises to restore and preserve the natural environment of our park, to deliver innovative and one-of-a-kind recreational experiences, to provide engagement through state-of-the-art facilities, and to foster a communal commitment to mental and physical well-being. 

​Our park is a unique public/private social enterprise that provides engaging recreational activities for adventurers of all kinds. From ropes courses, ziplines and rock-climbing towers, to running, mountain biking, and hiking trails, our parks seek to provide a community-focused, authentic outdoor experience for urban and suburban areas.

Our team and our patrons are deeply dedicated to the promotion of an active, outdoor lifestyle. Our park is designed and purpose-built to engage all levels of participants through activity passes, instruction, food & beverage programming as well as its festivals, races, and other outdoor events. 

We are an open, inclusive workplace and welcome applicants who bring along with them diverse life experiences, including every permutation of economic and cultural backgrounds, orientation, ethnicity, and world views. 

LEGAL DISCLOSURES

Lemont Quarries Adventure Park (LQAP) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, LQAP complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.  

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. LQAP is an employer who participates in the E-Verify program.